All About Account Settings

Last Updated: Feb 06, 2016 02:38PM EST
Access your account's Settings using the link in the top-right corner of your account menu. 



General Entity Information

Your Organization's Website
Credit Card List

Email Addresses
Physical Address
Basic Donation Configuration
Other Configuration Settings
UI
Website Preview


General Entity Information

Identifier - you selected your identifier during initial account setup. Your identifier is the part of your Giving Site's URL that is unique to your organization. Since it is part of your site's URL, it is not a good idea to change it once you've shared the link to any of your campaign pages. If you must change your identifier, contact Network for Good's Customer Solutions team. 
Name - You confirmed your organization's name during initial account setup. You may edit it in your Settings.
EIN - Cannot be altered by the organization. If your EIN changes or contains an error, please contact Network for Good's Customer Solutions team.

Your Organization's Website

Your website address - enter your organization's regular website. 
Check the box to link the logo on your Network for Good hosted Giving Site to your organization's website

Credit Card List

Your organization can opt out of receiving donations from certain credit cards (VISA, MasterCard, Amex). But we don't recommend this.

Email Addresses

Help email

This email address is used in email and other communication as the address to direct help questions to. You can enter it just an email (e.g. help@example.com) or include a name in the email (e.g. Our Team <help@example.com>)

Bulk email from address

This email address is used as the from address when the system sends bulk emails (daily notices, tax receipts, etc.). You can enter just an email (e.g. help@example.com) or include a name with the email (e.g. Our Team <help@example.com>)

Physical Address

Your organization's physical address was confirmed during initial account setup. It will appear to donors and fundraisers in certain places.

Basic Donation Configuration

Check the box Allow donor to cover the transaction fee if you want to give the donor the option of covering the 3% transaction fee incurred by Network for Good. This will appear to the donor as an option at checkout:



Check the box Allow recurring donations to give donors the option of giving regularly. This will enable an extra field on the donation form. Donors have the option of setting an end date for their recurring donation. Account admins can configure which donation frequencies they want to display to the donor on a campaign-by-campaign basis.

Other Configuration Settings

You can customize the greeting for your emails to donors, fundraisers, and other admins

Include one (or more) of the following | first_name|, | last_name|, | full_name|, | email|, | nickname| to include the name of the recipient. For example, 'Hello, |first_name|' will be translated to 'Hello, Jim' if the recipient of the email's name is Jim Smith.

UI

Main logo - Use your organization's main logo here. We recommend using a logo with your organization's name visible. The maximum space allowed for your logo is 340 x 100 pixels.

Call to action color - Choose a theme color that is consistent with your branding for all of your campaigns. The color will used for the Primary Call to Action text, page buttons, campaign goal thermometer, and several other places. Please note: if the color you select is too dark, the primary call to action text will appear white in order to ensure that it is visible over the main image of the campaign page.

Website Preview

In view mode, you will see a preview of your Giving Site's Homepage. The Homepage is the "root" page of your Giving Site. If you have not yet assigned a campaign as your Homepage, you should do this from your My Campaigns page.

Contact Us

cea35a0d60979fbbc9e89a406c6e59c1@networkforgood.desk-mail.com
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